Troubleshooting Login Issues

Occasionally, you might encounter issues while trying to log in to your Bybit account. Here are some common problems and solutions:

1. Forgot Password: If you’ve forgotten your password, click on the "Forgot Password" link on the login page. Enter your registered email address or mobile number to receive a password reset link.
2. Captcha Problems: Ensure you are correctly completing the captcha challenge. Sometimes, refreshing the page or trying a different browser can help.
3. 2FA Issues: If you cannot access your 2FA codes, use the backup codes provided during the 2FA setup. If those are unavailable, contact Bybit support for assistance.
4. Account Lockout: After multiple failed login attempts, your account might be temporarily locked for security reasons. Wait a few minutes before trying again or contact customer support.
5. Browser Issues: Clearing your browser cache and cookies or using a different browser can resolve some login issues.